Smartware Wd My Passport Compatible For Mac And Pc

Hi Donna, Welcome to Microsoft Community and thank you for posting your query. Let’s try installing the WD passport driver in compatibility mode and check if this helps. I suggest you to install the drivers supplied by the manufacturer any disc or USB which came along with the WD passport drive. • Right-click on the setup file of the driver and select Properties. • Select Compatibility tab. • Check Run this program in Compatibility mode. • Let the driver install and then check the functionality.

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You can also visit the below link and try updating the driver and check. If the issue still persist, I recommend you to contact WD passport team for further assistance. Hope this helps. Ibank. Keep posting us with the status we will be glad to help you. Hey again:) This should give you a good amount of info including how to check the contents of the backup: I would recommend backing up your data with another tool to an external drive just to be on a safe side that you have a current backup of your data. You can try using WD SmartWare: If you have questions for regarding software or anything else feel free to ask:) Captain_WD.

Compatible

Compatible with USB-C and USB-A devices, My Passport for Mac comes equipped to connect with today's latest technology. Designed to fit in the palm of your hand, there’s plenty of space to store a massive amount of photos, videos, music and documents. For assistance disabling the VCD please see Answer ID 3835: How to disable (hide) the Virtual CD (VCD) for Windows or Mac OSX on a My Book or My Passport drive. WD SmartWare is required in order to use the label included on some drives such as the My Book Elite.