Outlook For Mac Quit Working
Hold down the Control key on your keyboard and click on the Microsoft Outlook icon and pick 'Show Package Contents' from the pop-up menu. Go to the Contents/SharedSupport folder and open the 'Outlook Profile Manager' app. Delete the Main Profile: Select it once it shows up and then click the minus sign. Play windows media on mac. When Microsoft Outlook stopped working and not responding, you can restore Outlook back to the normal state without losing emails with methods on this page. It is available for all the popular Microsoft Outlook versions like 2007, 2010, 2013, 2016.
Last week I updated Office for Mac 2011 to the latest version - 14.3.6. Since then I have been unable to send or receive e-mails in Outlook. I keep getting a message that says '[SYS/TEMP] problem retrieving message' with an error code of 16999. Browsing through the internet I found other people who had had similar messages and they seem to relate to technical settings at their ISPs. I have verified that all my (POP) account settings are correct. I would appreciate any suggestions on how to fix this problem.
Thanks ***edited labels***. OK, looked at a few posts on other who were getting this message. Couple of them mentioned the same thing/solution. Which MAY be whats happening in the case here.
For watever reason. There is a BAD email. When it tries to download this email.it errors outlook.
People have blown away outlook, then had it fully download all emails again (when they had settings to KEEP a server copy), and it would get to a point, then error again. At that bad email. Reccomended course of action. Log into the webmail. You should see all your current (and past depending on settings) emails in there. Which one is BAD.
It not always evident Best thing. Make a temp folder, and move all your inbox mail there. One by one (or in small groups) move them over back into the inbox. Then try outlook downloading them. See if that works. Should be able to get them all. Execpt until you run into the one which is the problem email.
Method 1: Press and hold Option key when launching Outlook to rebuild the identity. Method 2: Press and hold Alt key (windows) and click the Outlook icon on on the Dock (If the icon not appears on dock, Go to /Applications/Microsoft Office 2011 folder and drag the outlook file to Dock).
Microsoft database utility will appear. Now click the Rebuild button. It will reboot Outlook database.
After it finished the process, click the Done button and close the Microsoft Database utility. Method 3: Open Applications and choose Microsoft Office 2011 folder. Then select the office folder and find Microsoft Database Utility.app. Here you can find rebuild option. Solution 2:- (Remove Outlook preference file) Go to ~/Library/Preferences and delete Outlook preference file (file name starts with “com.microsoft”). Solution 3: (Nano suggested) Open Terminal app and type the following command to delete old preferences. Defaults delete com.microsoft.Outlook Next type or paste the following command to kill the cached preferences.
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