Outlook 2016 For Mac Offline Address Book

When you are using Outlook 2010, Outlook 2013 or Outlook 2016, you’ll find a folder called Offline Address Books which itself holds subfolders with named after Account GUIDs. When you have multiple Exchange accounts configured, you’ll find a folder for each account that you have.

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When you have Cached Exchange Mode enabled, Outlook by will by default cache the main Global Address List as well. This is called the Offline Address Book and is being generated on the Exchange server.

Due to various synching schedules, it can take up to 48 hours before you could actually see a change in Outlook after a modification has been made on the Exchange server or in Active Directory. In this guide, the relevant timings are explained and instructions are given in how you can directly force an update and resync, which can be very handy when troubleshooting or when you work in an Exchange environment which sees a lot of user mailbox mutations. • • • • • • • The automatic sync and update schedules After a change had been made to any of the Address Book attributes which is also included in the Offline Address Book (OAB), the following occurs: • Exchange regenerates the OAB Default generation schedule: 24 hours• Exchange distributes the OAB Default distribution schedule: 480 minutes• Outlook downloads the OAB Default update schedule: 24 hours This means that in the worst possible scenario, an update to the Address Book won’t become available to the user until 48 hours after the change. This situation however is extremely rare since the default maintenance time on Exchange is at 5:00 AM and updates and downloads are usually performed during working hours. Updating Outlook manually Even though Outlook is the last in the chain, it is often the first level where the troubleshooting takes place as usually this is where the request is coming from.

And since this website’s main focus is on Outlook, it makes sense to start with Outlook as well;-). The command for the manual update procedure can be found here: • Outlook 2010 and Outlook 2013 tab Send/Receive-> Send/Receive Groups-> Download Address Book• Outlook 2007 and previous Tools-> Send/Receive-> Download Address Book Outlook will automatically download updates only unless the size of the changes is larger than 12.5% (one-eighth) of the total OAB size. In that case the whole OAB is being downloaded again. In a later section, it is explained how to modify this. You can manually update your OAB rather than to wait 24 hours. Modify the OAB update frequency in Outlook To alter the default OAB update interval of 24 hours to a higher frequency, you’ll need to define a new Send/Receive group.

• Open the Send/Receive Groups dialog • Keyboard shortcut: CTRL+ALT+S• Outlook 2010 and Outlook 2013 tab Send/Receive-> Send/Receive Groups-> Define Send/Receive Groups• Outlook 2007 and previous Tools-> Send/Receive-> Send/Receive Settings-> Define Send/Receive Groups • Click New.• Provide a name for the group.